Scanning captures your foot geometry so sizing is personalized. If you also choose a shoe size, pick your usual athletic shoe size; if between sizes, choose the larger and we will fine‑tune fit from your scan.

Production begins after your scan is validated. You will receive tracking updates once shipped. Timelines can vary by region and demand; we keep you informed at every step.

We provide fit support based on your scan and usage feedback. If adjustments are needed, contact support and we will guide you through an easy refinement process.

Because products are personalized, policies may differ from standard goods. If you have an issue, contact support—we will do our best to make it right with pragmatic solutions.

You can start with a scan and complete purchase after analysis, or buy directly via the product page. We support common online payment methods at checkout.

Yes, you may buy directly, but scanning is recommended to unlock personalized support and best results.